SoPlayer Reviews
SoPlayer Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SoPlayer has a 2.1 star rating from 29 reviews. Consumers are mostly dissatisfied, citing frequent playback errors, app shutdowns, and poor support.
Key Takeaways for Future Customers
- SoPlayer reviews note intermittent service but wide channel availability.
- Expect delays resolving customer complaints about subscriptions and billing.
- Many request a refund when service fails; plan for limited support channels.
Negative Feedback / Risk Areas
- Frequent buffering, playback error, and app shutdowns reported.
- Poor customer service response and hard to reach support.
- Billing issues and refund requests are recurring complaints.
Positive Feedback
Some users praise channel variety and occasional reliable streaming when working.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SoPlayer has a 2.1 star rating from 29 reviews. Consumers are mostly dissatisfied, citing frequent playback errors, app shutdowns, and poor support.
Key Takeaways for Future Customers
- SoPlayer reviews note intermittent service but wide channel availability.
- Expect delays resolving customer complaints about subscriptions and billing.
- Many request a refund when service fails; plan for limited support channels.
Negative Feedback / Risk Areas
- Frequent buffering, playback error, and app shutdowns reported.
- Poor customer service response and hard to reach support.
- Billing issues and refund requests are recurring complaints.
Positive Feedback
Some users praise channel variety and occasional reliable streaming when working.
Media from reviews
Clovis, New Mexico
Channel msnbc not matching picture
Msnbc not working properly voice is not matching picture what do I need to do to fix it or are going to fix it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReset account now nothing works
Without my permission, they reset all my devices. Now nothing works. I just paid for another month and asked for a refund.
- Content
- Freezes sometimes
Preferred solution: Full refund
User's recommendation: When it works it’s not too bad.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
My so player isn’t showing any pictures all screens are blank
Have had so player for now come to find out that they shut down after I paid them and was never informed what was happening
Turn on the player and there weren't any pictures on any channels. I would like to know if my service is down. I paid for the month; it should have pictures on the channels.
Scam artists
Offered a special promotion. I signed up.
They took my money and disappeared. Now they are back trying to scam more people.
Stay clear.
User's recommendation: Don’t do it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible reception
- - Playback errors, freezing, and pixelation on both devices.
- - Seeking help before subscription ends on the 11th.
I can hardly get any movies to play, constant playback error, freezing, pixelating. And now I have no idea where to get help.
My TV is hardwired.
Just bought a new fire stick thought it might help with speed, running off the app, same problem on both devices. Where can I get help my subscription is up on the 11th
- It would be great if it worked
- It never works
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe app is good but I don't know my Provider ID
I do not have my provider ID. I want a person to call me so I can speak with an individual who can help me by calling my phone number (618) 579-****.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChannels are been acting up for 2 months & it's not the Internet
I've been checking around with other customer that have the sopplayer app and everybody having the same issue & that's with all the sport channel benn acting up for about 2 months
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerService Issues
- - Loyal user loves So Player Service
- - March 9 2025 I paid for service, but no service.
- - Code says device limit reached, I have 2.
- - I need help ASAP.
I've had So Player Service for a long time and love the service. However, on March 9, 2025 I paid for my service, but no service.
I got the code message that I've reached the max on devices in my home for the service.
But, I only have 2, as I always have. I need help asap.
Thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt’s a bunch of crap. The service stinks. It’s always buffering and stopping, especially on the sports programming. Hopefully someone else has a better more reliable offer. Then my household ia gone
- - Poor quality on sports programming.
- - This was the reason for subscribing.
- - NBA games stop and replay without moving forward; SoPlay support doesn't fix it.
Poor quality on sports programming. Thats the only reason my household bought their subscription.
My husband likes the NBA games and they just stop and continue the same replay without moving forward.
Calling SoPlay doesnt help bc nothing ever gets fixed. They claim to be working on the issue but it never helps.
User's recommendation: Take a risk!
Cleared cache on my player now I cant load back in its saying i reached my hookup lomit
Saying I have 4 hookups already but I dont!!! Please help me I'm trying to watch my television but it wont let me log in
Dearborn, Michigan
Wrost service ever
Most channels said playback error and no one there seems to know anything my service has been terrible for the last few weeks and get lied to everything I text them about it
User's recommendation: Try something else
North Richland Hills, Texas
Can not get chat widget
Had to reset app now I cant sign back in because it says I have met my maximum devices which I havent but I cant contact them because the chat widget will not appear
Coshocton, Ohio
No reception
- - The service freezes every time, for about a year.
- - There are no channels or movies due to freezing.
- - Even the occasional content freezes.
I've had this service for probably a year. There has never been one time it didn't get freezing, no channels no movies. The only thing I do get is this the stuff that you really shouldn't but even that freezes.
User's recommendation: Do not order this service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPassword is not working
Please help I paid for a subscription but its not working. My password and username doesn't work... can I get my money back...
- Service
Preferred solution: Full refund
I have to say this is not the best way to find where you need to go for support. There are a lot of TV app users who lost their way and are unable to find the IPTV service website that supports the TV app they are using.
My guess is you fall into this category. Many TV app users remember the app name but never remember the IPTV service name that supports the app. This would include not knowing where to go online to visit the IPTV service website to get support or renew the subscription. You didn't mention the name of the app so I'm assuming you are referring to SO Player.
Look for the emails your IPTV service sent you when you registered for the subscription or trial. This will help find your IPTV service provider. Otherwise, you need to start over and find another IPTV service that supports the same app. Either that or find a top IPTV service that supports a different app whereby you get more entertaining streaming TV/VOD content, features, free bonuses, and the list goes on.
There's an IPTV service that starts at $16.00/mo.
Google... CracklePop TV
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSerivce
- - Support emails go unanswered and chat support does not resolve issues, and Pay-Per-View doesn't play.
- - Stations get stuck and playback errors occur.
They disregarded my emails or through chat and never resolved the issue.
I have emailed on two occasions and I have chatted with the support service people. They do not respond to emails, nor do the contact support people resolve your problem.
Pay-Per-View doesn't play like it used to. Stations get stuck and receive a playback error.
- I been with them for a while but this just started happening a month ago
- Playback error issues
Preferred solution: Price reduction
User's recommendation: It’s only $25 a month but put it towards something else or another app.
As an experienced user, tester, and reviewer of many IPTV services and TV apps, I would say in your case to find another. Anytime the IPTV service and/or support is lousy, doesn't solve issues on their end, and can't help the user find a solution if the issue is on their end, it's time to move on.
Secondly, you can beat that $25.00 per month cost, get more entertaining streaming TV/VOD content, features, free bonuses, and the list goes on, starting at $16.00/mo.
Just Google... CracklePop TV
Replying to
Kalamazoo, Michigan
Need to add a new line,but can't use password
Added a tablet to my account,but my username and password are not working...need assistance setting up the new device
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Myself and others I k ow are having same issue. Customer service is no help. I think they was hacked and now they cant recover service.